Support
Stuck on an island, lost some progress or found a bug? Email us at novicavukobratovic@gmail.com. Please mention your phone model and, if you can, your leaderboard name. We usually answer within a few days.
Frequently asked
Will I lose my progress if I change phones?
Your progress is saved to the cloud automatically. To be extra safe, link your account to Google Play Games in Settings > Account, then sign in with the same Google Play Games account on the new phone.
I bought something and didn't get it
Restart the game while connected to the internet; pending purchases are delivered on launch. If it still doesn't appear, email us with your Google Play order number (it starts with GPA.) and we'll sort it out.
How do refunds work?
Purchases are handled by Google Play. You can request a refund through Google Play's refund page.
Do I have to watch ads?
No. The game never shows an ad on its own. Ads only play when you tap a button to get a reward, like a revive or double coins. The No Ads purchase gives you those rewards without watching anything.
How do I turn off personalised ads?
Open Settings > Privacy in the game and switch off personalised ads. You can also reset or delete your advertising ID in your phone's Android settings.
How do I delete my account?
See Delete your account.
Business
For press, partnerships or anything else, the same address works: novicavukobratovic@gmail.com.